Last Updated: May 9, 2026

Thank you for shopping with Hamein Store. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Window

Customers may request a return within 10 days from the date of product delivery.

Return requests submitted after 10 days of delivery may not be accepted.

2. Eligible Reasons for Return

Returns may be accepted if:

• You received a damaged product
• You received the wrong item
• The product has a manufacturing defect
• The item delivered is significantly different from the description

3. Return Conditions

To be eligible for a return, products must:

• Be unused and unwashed
• Include original tags and packaging
• Be in original condition
• Not have damage caused by misuse or improper handling

We reserve the right to reject returns that do not meet these conditions.

4. Non-Returnable Products

The following items may not be eligible for return:

• Innerwear and hygiene-sensitive products
• Customized or personalized items
• Final sale or clearance products
• Used or damaged products caused by customer handling

5. Return Process

To request a return:

1. Contact our support team within 10 days of delivery
2. Share your order details
3. Provide product images if required
4. Wait for return approval instructions

Approved returns may be picked up by our courier partner or shipped by the customer, depending on service availability.

6. Refund Processing Time

Once the returned product is received and inspected, approved refunds are usually processed within 3–5 business days.

Refund timing may vary depending on:

• Bank processing time
• Payment provider policies
• Original payment method

7. Refund Methods

Refunds are generally issued to the original payment method used during purchase, including:

• UPI
• Debit/Credit Card
• Net Banking
• Wallets
• Bank Transfer

8. Partial Refunds

Partial refunds may be issued in cases where:

• Returned items are missing accessories
• Packaging is damaged by customer handling
• The product is not returned in original condition

9. Order Cancellation

Orders may be canceled before shipment.

Once an order has been shipped, cancellation may not be possible.

10. Damaged or Incorrect Products

If you receive a damaged or incorrect item:

• Contact us immediately after delivery
• Share clear photos of the product and packaging
• Our support team will review the issue and provide assistance

11. Contact Information

For return or refund support, contact us:

Website:
Hamein Store

Email:
hameinretail@gmail.com

12. Policy Updates

We reserve the right to modify or update this policy at any time without prior notice.

Please review this page regularly for updates.